Cookie Policy

What are cookies?

Cookies are small files of letters and numbers that are downloaded onto your computer or mobile phone or other handheld device when you visit a website.

Cookies allow websites to:

  • Remember your preferences;
  • Personalise websites to your interests.

Cookies do not harm your computer/device.

How we use cookies

We use cookies to understand how people use the Unbound site and to help us make your experience of our site better. Some cookies are essential for the Unbound website to work properly.

Generally our cookies perform four different functions:

  1. Strictly necessary cookies

    These cookies are used for technical purposes essential to the effective operation of the Unbound website, particularly in relation to online transactions.

  2. Functionality cookies

    These help us personalise the Unbound site to you. We use functionality cookies to keep track of whether you’ve used the site before, remembering who you are when you return to the site and your preferred currency. We don't save personal information such as credit card details in the cookies we create.

  3. Analytics/Performance cookies

    We use performance cookies to help us analyse how visitors use the Unbound site and to monitor performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example we use Google Analytics cookies to help us understand how customers arrive at the Unbound site, browse or use our Site and highlight areas where we can improve such as navigation, the pledging experience and marketing campaigns.

  4. Marketing services cookies

    These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember the websites you have visited and that information is shared with other party service providers. For example we may partner with third party ad services to manage our advertising on other sites, who may use cookies, web beacons, and similar technologies to collect or receive information about your activities on our website and elsewhere on the internet and use that information to provide targeted advertising based on your interests.

  5. Support Cookies

    These cookies allow the website to remember your activities on our website to help us provide you with better customer service. For example, they collect information about which pages you’ve visited to help our customer service team diagnose any issues or bugs you report.

  6. YouTube Cookies

    Some videos on Unbound are hosted by YouTube. If you play these videos, YouTube will receive cookie data from your browser which it processes in accordance with your privacy agreement with YouTube. To give you control over this, we ask for your permission before displaying YouTube videos.

How to manage cookies

You can manage your Unbound cookie settings using our cookies settings tool.

More information about cookies

Useful information about cookies, including information about deleting or blocking cookies, can be found at:

Information on the ICC (UK) UK cookie guide can be found on the ICC website section: