I found another great example of clever problem solving today that highlights the use of incentives ...
Back in WW2, US paratroopers had a serious problem - allegedly, one in 20 parachutes failed in some way, despite frequent checks of the 'silk' and release mechanisms. The cause was suspected to be poor packing.
The solution was to require that the packers and inspectors regularly jump out of airplanes using parachutes chosen at random from the store. The quality of packing then rose to 100% and stayed there. ‘The packers are all jumpers,’ explained one NCO to Stars and Stripes magazine, ‘We try to have each man jump once a month. That's a pretty good way to keep them honest on the tables.’
Why did the Policeman cross the road? hit 21% yesterday. That's fantastic! Thank you so much. But still a long way to go! The good news is that the book itself isn't so far from being completed so, once it's funded, there won't be a hugely long wait to get your copy.
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