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The Customer is Always the Hero

Tuesday, 9 August 2016

We have been asked a number of questions about the plan for our book “Open a Bookshop, What Could Possibly go Wrong” and we thought we’d use this forum to answer one of them.

Question: Will you be telling funny stories about your customers?

Answer: No.

Longer answer: Really, really no. Our customers made this shop, quite literally. They make the effort to come to us, when there are other…

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