Although Hilary spent 20 plus years solving complex negotiations for big organisations like Clifford Chance, Accenture and Capgemini, he really is a bit of a softie. It wasn’t always this way though. Early on in his career he wore a nice suit and negotiated everything with an iron fist as if his blessed life depended on it. Slowly he worked out that this wasn’t him and that being hard didn’t actually work that well. Years of trying things out, some great mentors, some of the world’s best and worst training, a bit of therapy and quite a few good books helped him to find a better way. Hilary now coaches people who are either dealing with leadership challenges or dealing with life’s perennial question: “What am I going to do next?”